This Privacy Policy provides information about which personal data is collected during individual processing operations and how and for what purposes this personal data is processed.
This Privacy Policy provides information about data processing when visiting the website, but also in other contexts, e.g. about the processing of data from customers, applicants and when participating in video conferences.
Personal data will always be processed in accordance with the statutory data protection regulations and this Privacy Policy.
Controller is:
STEFES Ingredients GmbH
Wendenstraße 21 b
20097 Hamburg
Germany
Phone +49 (0) 40 533 0833-280
e-mail: contact@stefesingredients.de
3.1 Hosting and Log Files
The website is hosted by a service provider on the basis of a data processing agreement in the EU.
Each time the website is accessed, the system automatically collects data and information from the computer system of the accessing end device. The following data is recorded or logged:
• IP address of the calling computer
• Operating system of the calling computer
• Browser version of the calling computer
• Name of the retrieved file/website
• Date and time of retrieval
• Transferred amount of data
• Referring URL
This data is processed in order to be able to present the website, to ensure the security, availability and integrity of the website (e.g., detection and defense against DoS attacks or access by bots), to improve the quality and presentation of the website, to be able to identify and correct errors and for statistical purposes. This data is regularly deleted after a few days.
The legal basis for this data processing is the legitimate interest of the Controller in the above-mentioned purposes.
3.2 Cookies
Cookies are used on the website. Cookies are pieces of information that are transferred from our web server or third-party web servers to the browser of the website visitor and stored there for later retrieval. Cookies can be small files or other types of information storage. Information is stored in cookies that is generated in connection with the specific end device used. Cookies contain a characteristic string of characters that enables the browser to be uniquely identified when the website is called up again. A cookie also contains information about its origin and the storage period. However, this does not mean that the identity of the website visitor can be obtained directly from a cookie.
When you visit the website, cookies are set that are absolutely necessary for the operation of the website. These absolutely necessary cookies may, for example, be cookies that are required to display the website with a content management system, that are used to recognize language settings or that are used to document whether consent has been given to the setting of further (optional) cookies or whether such storage has been rejected. The strictly necessary cookies, including their purpose and storage or deletion period, are explained below and also in the cookie banner that is displayed when the website is accessed.
Optional cookies are also used, for example, to collect additional information about the interests of visitors to the website or their usage behavior in order to analyze and optimize the website and customer interactions in general.
Optional cookies, including their purpose and storage or deletion period, are explained below and also in the banner that is displayed when the website is accessed. Optional cookies are only set if you have expressly consented to the setting of optional cookies.
3.3 Consent Management (Borlabs)
The website uses the consent management platform (“CMP”) of the provider Borlabs GmbH in Germany. The provider acts as a data processor on the basis of a data processing agreement.
The Borlabs platform is used to inform visitors to the website about the cookies used and, if applicable, data transfers to providers of external tools and functions, and to request and, if necessary, document consent to the use of optional cookies or such tools and functions. A permanent cookie is stored in the browser to store the consent.
The following data is automatically logged in the Borlabs cookie: website, consent granted, randomly generated user ID, cookie version and duration.
The legal basis for this data processing is initially the Controller’s legitimate interest in obtaining consent from visitors to the website to store optional cookies as part of providing the website. If such consent has been granted, the legal basis for processing the data for consent is to fulfill the legal obligation to obtain and document consent for this.
3.4 Web Analytics (Google Analytics)
The website uses the web analytics service Google Analytics provided by Google Ireland Limited in Ireland. The provider acts as a data processor on the basis of a data processing agreement.
Google Analytics uses JavaScript tags to collect information about the use of the website. Google Analytics uses cookies to collect information on the interactions of visitors to the website with the website.
As part of the use of Google Analytics, the IP address of visitors to the website, information about the use of the website, browser type and version, operating system used, the previously visited page and the time of the server request are transmitted to Google servers and processed there.
The IP addresses of users collected are truncated within the EU before being transmitted to the USA. Only in exceptional cases, in the event of technical faults in Europe, will the unabridged IP address be transmitted to Google in the USA and abbreviated there. The transmitted IP addresses are not merged with other Google data.
Accordingly, personal data may be transferred to third countries that do not offer an adequate level of data protection. In this case, it is ensured that appropriate safeguards are provided for such a transfer in order to ensure an adequate level of data protection. The Controller will provide evidence of these appropriate safeguards on request.
The legal basis for this data processing is the express consent of the website visitors, which can be revoked at any time.
If you contact us, e.g. by email, via a contact form or via a live chat, the information you provide will be processed for the purpose of handling your inquiry.
We need the information requested in a contact form or live chat in order to process your inquiry, address you correctly and send you an answer.
We process the data of our customers, service providers and suppliers as part of the provision of our contractual services. This may involve processing inventory data (e.g. surname and first name of the contact person(s), address), contact data (e.g. email address, telephone number), contract data (e.g. subject matter of the contract, term), payment data and data that is collected as part of the provision of services and/or is necessary for the provision of services.
Inquiries and customer relationships are regularly processed in our CRM system. The data processed (surname, first name, title, postal address, date of birth if applicable, your specific interest in our products and services and your interactions with us) may also be used by us for direct marketing purposes, in particular for postal advertising, in compliance with legal requirements.
The legal basis for this data processing is the Controller’s legitimate interest in communicating with customers, service providers, suppliers, interested parties, visitors to the website and other third parties, in maintaining relationships with interested parties, customers and service providers and in marketing the products and services. If the contact is aimed at the conclusion of a contract or takes place in the context of the performance of a contract, the legal basis for the processing is the fulfillment of the contract or the implementation of pre-contractual measures.
5.1 Registration/Subscription
You can register on the website to receive an e-mail-newsletter. When you register, the data from the input screen, the IP address of the accessing computer and the date and time of registration are collected and stored.
The so-called “double opt-in” procedure is used to verify that a registration for the sending of a newsletter is made by the actual owner of an e-mail address. In this process, a confirmation e-mail is sent to the registered e-mail address after an e-mail address has been registered. Registration for the newsletter is only completed when a confirmation link contained in the confirmation email is activated. The IP address of the accessing computer and the date and time of activation of the confirmation link are also collected and stored.
You can unsubscribe from the newsletter at any time by using the unsubscribe link contained in each newsletter or by contacting the Controller using the contact details provided above.
The legal basis for the processing of data as part of the registration and sending of the email newsletter is your express consent, which can be revoked at any time.
Please note that if consent is withdrawn, the consent data will be stored until the statutory limitation period expires to enable the Controller to defend itself legally if necessary. The duty of accountability and proof takes precedence over the duty of erasure for this period. The legal basis for this retention of consent data is the fulfillment of a legal obligation (accountability) and the Controller’s legitimate interest in a potential legal defense.
5.2 E-mail Newsletter in the Context of a Customer Relationship
If you register as a customer/user and enter your e-mail address, it may be used to send you an e-mail newsletter, provided you have not objected to such use, even after the end of the customer relationship. Only direct advertising for our own similar goods or services is sent via the e-mail newsletter as part of an existing customer relationship. You can object to the use of your email address for this purpose at any time, without incurring any costs other than the transmission costs according to the basic rates, by using the unsubscribe link contained in each email newsletter or by contacting the Controller using the contact details given above.
The legal basis for sending the email newsletter as part of an existing customer relationship is the Controller’s legitimate interest in carrying out direct marketing measures.
Please note that in the event of an objection to the further sending of the email newsletter as part of an existing customer relationship, the consent data will be retained until the expiry of the statutory limitation period in order to enable the Controller to defend itself legally if necessary. The obligation to provide accountability and evidence takes precedence over the obligation to delete data for this period. The legal basis for this retention of consent data is the fulfillment of a legal obligation (accountability) and the Controller’s legitimate interest in a potential legal defense.
5.3 Newsletter Analytics/Tracking
A statistical analysis of usage data can be carried out for the email newsletter. For this purpose, the openings of the e-mail and the internal clicks are collected and stored. This information is used to measure and optimize the success of the email newsletter campaigns by making the content of the email newsletters more interesting and relevant for the target group.
The legal basis for this analysis is the consent expressly granted and revocable at any time.
5.4 Newsletter Service Provider
An external service provider is used as a data processor to send and analyze the email newsletter.
Personal data may be transferred to third countries that do not offer an adequate level of data protection. In this case, it is ensured that appropriate safeguards are provided for such a transfer in order to ensure an adequate level of data protection. The Controller will provide evidence of these appropriate safeguards on request.
When participating in an online meeting or a webinar offered or conducted by the Controller, the personal data of the participants is processed.
When participating in an online meeting or webinar, various categories of data are processed. The scope of the data also depends on what data the participants provide about themselves and as part of their participation.
When participating in an online meeting or a webinar, at least a name must regularly be provided when registering. However, a pseudonym can also be used. The IP address of the participants is also processed to enable participation. Login information and device/hardware information is also processed. Furthermore, if specified, the participant’s email address and profile picture will be processed. In the case of participation by telephone, the telephone number and, if applicable, the IP address are processed, if transmitted.
When participating in an online meeting or a webinar, if the participant has activated the microphone and/or a camera on the end device, the participant’s image and sound data will be processed as part of the participation. If the screen is shared, the information from this screen share is also processed. Participants are free to activate the microphone, camera or screen share.
Audio and video recordings of online meetings or webinars can be created. In this case, the data of all audio, video and presentation recordings will be processed. There will always be a reference to the recording if one is made and, if necessary, the explicit consent of the participants will always be obtained for the recording.
It is also possible to use the chat, question or survey functions in online meetings or webinars. In this respect, the text entries made by the participants are processed in order to display them in the respective online meeting or webinar and, if necessary, to record them.
An external service provider is used as a data processor to conduct and, if necessary, record online meetings and webinars.
Personal data may be transferred to third countries that do not offer an adequate level of data protection. In this case, it is ensured that appropriate safeguards are provided for such a transfer in order to ensure an adequate level of data protection. The Controller will provide evidence of these appropriate safeguards on request.
The legal basis for this processing is the fulfillment of the contract or the implementation of pre-contractual measures, provided that the implementation and participation in the online meeting or webinar within the framework of an existing contractual relationship is necessary for the fulfillment of the contract or is aimed at the conclusion of a contract. This is regularly the case for employees, customers, interested parties, service providers and suppliers. Otherwise, the legal basis for processing is the Controller’s legitimate interest in efficient communication, both internally and with external stakeholders.
7.1 Active Sourcing
We carry out so-called active sourcing measures to identify promising potential employees on the external labor market and actively contact potential applicants and employees. The purpose of data processing is recruitment, e.g. by individually drawing the attention of promising candidates to job vacancies in our company.
We collect the following categories of data for active sourcing: Surname, first name, gender, contact details, education, professional experience, qualifications, salary data, application data, non-professional experience and interests and other information resulting from public profiles on social networks, in particular LinkedIn and Xing, and/or from other publicly accessible sources on the internet.
All personal data processed in the context of active sourcing is collected from generally/publicly accessible sources on the Internet, in particular from social networks such as LinkedIn and Xing.
The legal basis for the collection and processing of publicly accessible data in the context of active sourcing is the Controller’s legitimate interest in identifying, approaching and recruiting the best possible employees for the company.
7.2 Application Process
We collect and process personal data from applicants for the purpose of carrying out the application process.
If we conclude an employment contract with an applicant, the data transmitted will be processed for the purpose of implementing the employment relationship in compliance with the statutory provisions. If no employment contract is concluded, the application documents will be deleted immediately after the end of the application procedure, provided that there is no overriding legitimate interest in deletion, such as the defense against claims or the preservation of evidence in accordance with equal treatment and anti-discrimination laws.
The legal basis for this storage and processing is the implementation of pre-contractual measures.
7.3 Talent Pool
If the applicant has consented to a longer storage of his/her data, we will store the data submitted as part of the application in our talent pool for a further 2 years after the end of the application process in order to identify future positions of potential interest to the applicant and, if necessary, contact the applicant in this regard. After this period, the data will be deleted.
Such consent to the storage of application data in our talent pool can be withdrawn at any time for the future. To do so, please send us an email to the contact details provided above.
The legal basis for the storage of application documents in our Talent Pool is, where applicable, the explicit consent of the applicant, which can be revoked at any time.
7.4 Compliance/Sanctions Screening
Applicants who are shortlisted as part of the application process may be subject to an initial compliance check. The compliance check involves a comparison of the applicant’s name and address with relevant sanctions lists, in particular on the basis of the EU anti-terrorism regulations.
To carry out the compliance/sanctions list screening, we use an external service provider as a data processor on the basis of a data processing agreement.
The legal basis for this storage and processing is, if there is a legal obligation to carry out a compliance/sanctions list screening, the fulfillment of the legal obligation. In individual cases, depending on a balancing of interests, compliance/sanctions list screening can also take place if there is no mandatory legal obligation. In this case, the legal basis is our legitimate interest in avoiding potential sanctions by foreign authorities.
If we are involved in a restructuring, acquisition, asset sale, merger, financing, transfer of services to another provider, due diligence, insolvency or receivership, your personal data may be transferred to third parties to the extent legally permitted in connection with and as part of the relevant legal process, subject to the basic principles of data protection law.
This website is not intended or designed for use by children under the age of 16. We do not knowingly collect personally identifiable information from or about anyone under the age of 16.
Within the Controller’s organization, access to data is granted to those internal departments or organizational units that need it to perform their tasks, if necessary to fulfill contracts, for data processing based on the consent of the data subject(s) or to protect overriding legitimate interests.
Data will only be passed on to third parties in accordance with legal requirements. Personal data will only be passed on to third parties if this is necessary for contractual purposes or to safeguard our overriding legitimate interest in the effective performance of our business operations.
If we use service providers or third-party providers to provide the website or other services, we take appropriate legal precautions and technical and organizational measures to ensure that personal data is adequately protected.
11.1 Right of Access
Data subjects have, within the scope of the legal requirements, the right to request information about the personal data processed about them.
11.2 Right to Rectification
Data subjects have, within the scope of the legal requirements, the right to request the rectification of inaccurate personal data concerning them. They also have the right to request the completion of incomplete personal data.
11.3 Right to Erasure
Data subjects have, within the scope of the legal requirements, the right to request the erasure of personal data concerning them.
11.4 Right to Restriction of Processing
Data subjects have, within the scope of the legal requirements, the right to request that the processing of personal data concerning them be restricted.
11.5 Right to Object to Processing
Data subjects have, within the scope of the legal requirements, the right to object, on grounds relating to their particular situation, at any time to processing of personal data concerning them which is necessary for the performance of a task carried out in the public interest or in the exercise of official authority vested in the controller or which is based on a legitimate interest. In this case, the data will no longer be processed unless the Controller demonstrates compelling legitimate grounds for the processing which override the interests, rights and freedoms of the data subject or for the establishment, exercise or defense of legal claims.
In addition, data subjects have the right to object at any time to the processing of personal data concerning them for the purpose of direct marketing; this also applies to any profiling insofar as it is associated with such direct marketing.
11.6 Right to Withdraw Consent
Data subjects have, within the scope of the legal requirements, the right to withdraw their consent if they have given their consent for processing.
11.7 Right to Data Portability
Data subjects have, within the scope of the legal requirements, the right to receive the personal data concerning them, which they have provided to a Controller, in a structured, commonly used and machine-readable format (“data portability”) and the right to transmit those data to another Controller.
11.8 Exercising the Rights
The rights of data subjects can be exercised by notifying the Controller or, where applicable, the Data Protection Officer using the contact details provided above.
11.9 Complaint with the Data Protection Authorities
If data subjects believe that the processing of personal data concerning them breaches data protection law, they have the right to lodge a complaint with a data protection supervisory authority.
The provision of personal data is neither legally nor contractually required. There is no obligation to provide personal data, however, the provision of personal information is necessary for the conclusion of a contract insofar as certain information is mandatory in order to conclude (and execute) a contract.
Automated decision-making, including profiling, is not carried out.
We adhere to the principles of data avoidance and data economy and only store your personal data for as long as is necessary to achieve the respective purpose of the data processing purposes or as stipulated by the storage periods provided by law.
If the purpose of storage no longer applies or if a storage period provided for by law expires, the personal data will be routinely anonymized or deleted in accordance with the statutory provisions.
We take appropriate technical and organizational measures in accordance with the state of the art to ensure a level of protection for the personal data we process that is appropriate to the risk of the respective processing and to protect the data we process against accidental or intentional manipulation, loss, destruction or against access by unauthorized persons.
Our website uses SSL encryption for security reasons and to protect the transmission of confidential content, such as orders, inquiries or payment data that you send to us.
Our employees receive regular training on data protection and information security and are committed to confidentiality and data protection.
A restrictive rights and roles concept on a “need to know” basis ensures that employees only have access to the personal data they absolutely need to perform their duties.
We reserve the right to amend this Privacy Policy from time to time so that it always complies with current legal requirements and/or in order to implement changes to our services in the Privacy Policy, e.g. when introducing new services. When visiting the website or using our services, the current privacy policy always applies.
As of June 27, 2025